Last updated: February 6, 2026
These General Terms and Conditions of Use (hereinafter the “GTCU”) constitute the contract governing all relations between:
The company FEF COMPANY, a simplified joint-stock company (SAS) with a share capital of 500.00 euros, registered with the Paris Trade and Companies Register under number 917540171 RCS PARIS, whose registered office is located at 1/3 rue d'Enghien 75010 Paris France,
Intra-community VAT number: FR18917540171
Email address: [email protected]
Telephone number: +33948353440
Publisher of the Online Service verycoolcv accessible at the address https://verycoolcv.com,
Hereinafter referred to as “the Company”
On the one hand,
And:
Any natural person accessing the Online Service and using the proposed Features,
Hereinafter referred to as “the User”
On the other hand.
For the purposes of these GTCU, the Company and the User shall be collectively referred to as the “Parties” and individually as a “Party”.
The User declares that they have read these GTCU prior to any use of the Online Service and accepts them without reservation.
The User acknowledges that use of the Online Service requires compliance with all provisions defined in these GTCU.
These GTCU are structured as follows:
Article 1 – Glossary and definitions
Article 2 – Purpose and scope of the GTCU
Article 3 – Description of the Online Service and the Features
Article 4 – Conditions of access to the Online Service
Article 5 – Creation and management of the User Area
Article 6 – Obligations and responsibilities of Users
Article 7 – Limitations of the Company’s liability
Article 8 – Measures for suspension and closure of the User Area
Article 9 – Protection of personal data
Article 10 – Cookie policy
Article 11 – Intellectual property
Article 12 – Hyperlinks
Article 13 – Communications and notifications
Article 14 – Severability and entire agreement
Article 15 – Amendment of the GTCU
Article 16 – Assistance and contact
Article 17 – Applicable law and competent jurisdiction
Article 18 – Alternative dispute resolution methods
Article 19 – Final provisions
ARTICLE 1 – GLOSSARY AND DEFINITIONS
In these GTCU, terms and expressions beginning with a capital letter have the following meaning, whether used in the singular or plural:
“Online Service”: Refers to the digital service published by the company FEF COMPANY and accessible at the following URL address: https://verycoolcv.com. The Online Service constitutes a platform enabling Users to benefit from the Features offered by the Company, including in particular tools for creating résumés and job application documents. The Online Service constitutes an information society service within the meaning of applicable French legislation.
“User”: Refers to any natural person of legal age under the legislation applicable to them, having full legal capacity or duly authorized by a legal representative, acting strictly for personal and non-professional purposes, and accessing the Online Service in accordance with these GTCU. The User may be a simple visitor to the Online Service or a Subscribed User who has taken out a Subscription to paid Features.
“Subscribed User”: Refers to any User who has taken out a paid Subscription granting access to premium Features as described in the General Terms and Conditions of Sale (GTC). The Subscribed User benefits from all advanced features for the entire duration of the validity of their Subscription, in addition to the free Features accessible to any User.
“User Area” or “Account”: Refers to the personal, individual, and secure space created by the User on the Online Service. The User Area allows the User to access the Features, save and manage their documents and personal information, customize their profile, and, where applicable, manage their Subscription and billing. Access to the User Area is protected by personal and confidential login credentials.
“Features”: Refers to all services, features, and tools offered by the Company on the Online Service. The Features include in particular: the CV Assistant enabling the creation and customization of a résumé, download and export functionalities in TXT, PDF, and DOCX formats, an AI-assisted cover letter design module, photo editing tools, unlimited document exports, and access to advanced CV and cover letter templates. Some Features are accessible free of charge, while others are reserved for Subscribed Users
“CV Assistant”: Refers to the central digital tool integrated into the Online Service enabling the User to design, create, customize, and format one or more résumés based on the information they provide. The CV Assistant integrates artificial intelligence technologies enabling drafting, optimization, and formatting suggestions. The CV Assistant may be tested free of charge with TXT format download, or used as part of a Subscription with downloads in PDF and DOCX formats.
“Artificial Intelligence System” or “AIS”: Refers to any software system deployed by the Company as part of the Online Service, based on machine learning algorithms, natural language processing (NLP), text generation, or other artificial intelligence technologies. AIS are designed to analyze the information provided by the User and generate Generated Elements such as wording suggestions, structuring proposals, or textual content.
“Generated Elements”: Refers to content, texts, drafting suggestions, wordings, expressions, formatting, and other elements automatically generated by an Artificial Intelligence System in the context of the User’s use of the Features. Generated Elements include in particular the textual content of résumés, suggested opening phrases, formulations of skills and experience, as well as cover letter content.
“Subscription”: Refers to the paid plan granting access to Features reserved for Subscribed Users. The Subscription is concluded for an indefinite term, with no minimum commitment, and is automatically renewed according to the frequency indicated at the time of subscription (weekly, monthly, quarterly, semi-annual, annual, etc., depending on the offer), unless terminated prior to the renewal date.
“Trial Period”: Refers, when offered, to the initial period associated with certain Subscriptions allowing the Subscribed User to discover and test premium Features. The characteristics of the Trial Period (duration, price, currency, and terms) are indicated on the offer page and detailed in the G.T.C.
“User Content”: Refers to all information, personal data, texts, photographs, documents, files, and other elements communicated, uploaded, entered, or provided by the User as part of their use of the Online Service and the Features. User Content includes in particular identity information, contact details, professional background, education, skills, interests, and any other information provided by the User.
“Credentials”: Refers to the personal and confidential identification elements enabling the User to access their User Area. Credentials generally include the User’s email address and a password chosen by them. Credentials are strictly personal and confidential.
ARTICLE 2 – PURPOSE AND SCOPE OF THE GTCU
2.1. Purpose of the GTCU
These GTCU aim to define the conditions of access to and use of the Online Service by any User.
The GTCU define the respective rights and obligations of the Company and the Users in the context of the use of the Online Service and the Features.
The GTCU constitute a contract between the Company and the User. They govern all relations between the Parties concerning the use of the Online Service.
The GTCU apply to the exclusion of any other conditions, in particular those of the User.
2.2. Acceptance of the GTCU
Access to the Online Service and use of the Features imply full and unconditional acceptance of these GTCU.
The User acknowledges having read the GTCU prior to any use of the Online Service and accepts them without reservation.
Acceptance of the GTCU may be evidenced by checking a box when creating a User Area or by simple use of the Online Service.
Refusal of the GTCU prohibits the User from accessing the Online Service and using the Features.
The User acknowledges being fully informed that their agreement to the content of these GTCU does not require a handwritten signature of this document.
2.3. Enforceability of the GTCU
These GTCU are enforceable against the User as soon as they are accepted.
The applicable GTCU are those in force at the time the User uses the Online Service.
The Company reserves the right to amend the GTCU at any time, in accordance with the provisions of Article 15.
2.4. Relationship with the GTC
Users wishing to take out a Subscription to paid Features must also accept the General Terms and Conditions of Sale (GTC), which govern the commercial and financial aspects of the contractual relationship.
The GTC are accessible on the Online Service and must be accepted prior to any Subscription.
In the event of a contradiction between the GTCU and the GTC regarding a point relating to paid Features, the provisions of the GTC shall prevail.
The GTCU remain applicable for all aspects not specifically governed by the GTC.
2.5. Accessibility and retention of the GTCU
These GTCU are accessible at any time on the Online Service, in the “GTCU” or “General Terms and Conditions of Use” section.
The User may print, download, and/or save the GTCU on a durable medium of their choice.
The User acknowledges having had the opportunity to retain the GTCU on a durable medium prior to their acceptance.
ARTICLE 3 – DESCRIPTION OF THE ONLINE SERVICE AND FEATURES
3.1. General description of the Online Service
The Online Service is a digital platform offering online tools designed to support Users in the creation, updating, optimization, and enhancement of their résumés and professional job application documents.
The purpose of the Online Service is to support Users in their job search and career development efforts by providing innovative, efficient, and intuitive digital tools.
The Online Service is intended for individuals acting for strictly personal and non-professional purposes.
Through the Online Service, Users may in particular :
Become aware of the characteristics of the proposed Features, their prices, and their conditions of availability
Test the CV Assistant free of charge and download their résumé in TXT format;
Register on the Online Service and create a personal and secure User Area;
Subscribe to the premium Features offered by the Company as part of a paid Subscription ;
Pay for their Subscription using secure payment services ;
Consult free documentary resources related to job searching ;
Be informed of their rights arising from applicable regulations.
3.2. Features offered
The Online Service notably offers the following Features :
Online CV Assistant :
The CV Assistant is the central Feature of the Online Service. It allows the User to :
Enter, organize, and structure information relating to their personal and professional background ;
Benefit from wording, structuring, and enrichment suggestions generated by Artificial Intelligence Systems ;
View in real time the rendering of their résumé according to various graphic templates ;
Customize the layout, colors, fonts, and structure of their CV ;
Download their résumé in the available formats depending on their status (free TXT, PDF/DOCX via Subscription).
Cover letter design tools :
As part of a Subscription, the Subscribed User benefits from tools dedicated to the creation of professional cover letters, enabling them to :
Generate a cover letter that is consistent with and complementary to the résumé created via the CV Assistant ;
Rely on text proposals and drafting suggestions generated by Artificial Intelligence Systems ;
Customize the content, tone, and writing style according to the targeted position and company ;
Export their cover letter in the available formats (PDF, DOCX).
Photo editing features:
The Subscribed User may access advanced image processing features, enabling them to :
Upload a profile photograph intended to appear on their résumé ;
Use cropping, resizing, and professional framing tools ;
Benefit from automatic image enhancement tools (brightness, contrast, color balance) ;
Apply professional filters suitable for CV photos ;
Integrate this edited photograph into compatible résumé templates.
Template library:
The Online Service provides a diverse library of résumé and cover letter templates :
Free templates accessible to all Users ;
Premium templates reserved for Subscribed Users ;
Templates classified by industry sector, level of experience, and graphic style.
Unlimited exports :
The Subscribed User benefits from the ability to generate and export an unlimited number of documents in PDF and DOCX formats for the entire duration of their Subscription.
Documentary resources and practical guides:
Independently of any Subscription, the Online Service provides free access to :
Examples of résumés and cover letters classified by profession, sector, or level of experience ;
Writing guides, presentation tips, and best practices ;
Articles and editorial content related to job searching, job interviews, and career development.
3.3. Free Features and paid Features
Certain Features are accessible free of charge to any User :
Testing of the CV Assistant with data entry and AI suggestions ;
Download of the résumé in TXT (plain text) format ;
Consultation of documentary resources and practical guides ;
Consultation of free CV templates .
The following premium Features are reserved for Subscribed Users :
Export of the résumé in PDF and DOCX formats ;
Access to advanced and premium templates ;
Cover letter design tools ;
Photo editing features ;
Unlimited exports during the Subscription period.
3.4. Evolution of the Features
The Company reserves the right to develop and enhance the Features in order to continuously improve the User experience and adapt to technological developments and market expectations.
Such developments may notably include :
The addition of new features or new tools ;
The improvement of existing features (performance, ergonomics, design) ;
The modification of the presentation or organization of the features ;
The integration of new artificial intelligence technologies.
These changes shall not affect the rights acquired by the Subscribed User for the current Subscription period.
Users will be informed of substantial changes to the Features by any appropriate means
3.5. Limitations inherent to Artificial Intelligence Systems
The User is informed that the Artificial Intelligence Systems integrated into the Online Service are assistance tools and not a substitute for human judgment.
The Generated Elements produced by the AIS may contain errors, inaccuracies, or inappropriate wording.
It is the User’s responsibility to verify, validate, and, where applicable, correct all Generated Elements before any use.
The User remains solely responsible for the final content of the documents they generate and transmit to third parties.
ARTICLE 4 – CONDITIONS FOR ACCESS TO THE ONLINE SERVICE
4.1. Technical accessibility
The Online Service is accessible from any terminal connected to the Internet (desktop computer, laptop, tablet, smartphone) equipped with a compatible and up-to-date web browser.
The hardware and software equipment required to access and use the Online Service (terminal, Internet connection, browser, operating system) are the sole responsibility of the User.
The User is solely responsible for the proper functioning of their equipment and Internet connection.
The Company cannot be held liable for malfunctions related to the User’s equipment, Internet connection, or browser incompatibility.
It is recommended that the User use a recent and up-to-date web browser to benefit from an optimal experience.
4.2. Legal capacity
The User declares and warrants that they are a natural person of legal age under the legislation applicable to them.
The User declares and warrants that they have full legal capacity to enter into these Terms and Conditions of Use (T&C).
If the User is not of legal age or does not have full legal capacity, they declare and warrant that they have obtained the prior and express authorization of their legal representative (parent, guardian) to access the Online Service and use the Features.
The User undertakes to use the Online Service strictly for personal and non-professional purposes, as part of their job search or career development.
4.3. Free access to the CV Assistant – Free trial
In accordance with the Company’s commitment to allow Users to test its Features, any User may, without creating a User Account and without a Subscription:
Freely access the CV Assistant and discover its interface and features ;
Enter their personal and professional information into the CV Assistant ;
Benefit from wording and optimization suggestions generated by Artificial Intelligence Systems ;
View the rendering of their curriculum vitae according to the available templates;
Download their curriculum vitae free of charge in TXT (plain text) format.
Free use of the CV Assistant may be subject to the User providing certain information, in particular their email address, in order to allow them to retrieve their document.
The information thus collected is processed in accordance with the Company’s Privacy Policy.
4.4. Availability of the Online Service
The Company endeavors to ensure the continuous availability of the Online Service, 24 hours a day, 7 days a week.
However, access to the Online Service may be temporarily suspended or interrupted, without prior notice or compensation, in the following cases:
Preventive or corrective maintenance operations;
Updates to the Online Service or the Features ;
Technical incidents, breakdowns, or malfunctions ;
Cases of force majeure within the meaning of Article 1218 of the Civil Code ;
Decision by a competent authority ;
Cyberattacks or attempted intrusions.
The Company will endeavor to inform Users of any planned interruption of the Online Service within a reasonable timeframe.
The Company is subject only to a best-efforts obligation with regard to the availability and continuity of the Online Service.
4.5. Access restriction
The Company reserves the right to restrict, suspend, or prohibit access to the Online Service for any User, temporarily or permanently, in the event of :
Failure to comply with these T&C ;
Fraudulent or abusive use of the Online Service ;
Infringement of the rights of the Company or third parties ;
Provision of false or misleading information ;
Behavior contrary to public morals or public order.
ARTICLE 5 – CREATION AND MANAGEMENT OF THE USER ACCOUNT
5.1. Requirement to create a User Account
To subscribe to a Subscription and access paid Features, the User must first create a personal User Account.
The creation of a User Account may also be offered to Users who wish to save their documents and track the progress of their applications.
The creation of a User Account is free of charge.
5.2. User Account creation process
The creation of a User Account is carried out directly on the Online Service by following the steps below :
Enter the required information, in particular the email address ;
Define a personal and confidential password that meets the required security criteria ;
Read and accept the T&C, the General Terms and Conditions of Sale (GTC), and the Privacy Policy ;
Confirm the creation of the User Account ;
If applicable, confirm the email address via a validation link.
The User Account is activated upon validation of its creation or upon confirmation of the email address.
5.3. Accuracy of information
The User undertakes to provide accurate, complete, up-to-date, and truthful information when creating their User Account and throughout their use of the Online Service.
The User undertakes to update their information in the event of any change.
The provision of inaccurate, incomplete, or outdated information may result in the suspension or closure of the User Account.
The User is solely responsible for the consequences of providing inaccurate information.
5.4. Confidentiality of login credentials
The User is solely responsible for maintaining the confidentiality of their login credentials (email address and password)
The User undertakes not to disclose their credentials to third parties and to take all necessary measures to preserve their confidentiality.
Any use of the User Account with the User’s credentials is deemed to have been carried out by the User themselves, who assumes full responsibility for it.
In the event of loss, theft, or suspected fraudulent use of their credentials, the User must immediately inform the Company via Customer Support. The User may change their password at any time from their User Account.
5.5. Uniqueness of the User Account
A User may hold only one User Account associated with the same email address.
The creation of multiple User Accounts by the same person, in particular for the purpose of fraudulently benefiting from multiple Trial Periods or promotional offers, is strictly prohibited.
The Company reserves the right to delete any User Account created in violation of this rule, without prior notice or compensation.
5.6. Closure of the User Account at the User’s initiative
The User may request the closure of their User Account at any time:
Via the settings of their User Account (section “My Account” or equivalent);
By contacting the Company’s Customer Support.
The closure of the User Account results in the permanent deletion of the associated data and documents, subject to statutory data retention obligations.
The User is invited to download their documents before requesting the closure of their User Account.
ARTICLE 6 – OBLIGATIONS AND LIABILITIES OF USERS
6.1. General principles of use
The User undertakes to use the Online Service and the Features in a fair, responsible, and purpose-compliant manner.
The User undertakes to comply with these T&Cs, applicable laws and regulations, as well as the rights of third parties.
The User is solely and fully responsible for their use of the Online Service and the Features.
The User undertakes not to interfere with the proper functioning of the Online Service.
6.2. General prohibitions
The User expressly agrees not to :
Divert the Online Service or the Features from their legitimate purpose ;
Use the Online Service for unauthorized professional, commercial, or profit-making purposes ;
Access the Online Service or the Features by unauthorized means ;
Circumvent, disable, or interfere with the security measures of the Online Service ;
Attempt to gain unauthorized access to the Company’s computer systems ;
Carry out intrusion attempts, hacking, or cyberattacks ;
Introduce viruses, malware, Trojan horses, or any other harmful program ;
Overload the Online Service through massive or automated requests ;
Extract, collect, or scrape data from the Online Service in an automated manner ;
Reproduce, copy, sell, resell, or commercially exploit the Online Service or the Features ;
Disassemble, decompile, or reverse engineer the Online Service.
6.3. Prohibitions relating to User Content
The User agrees not to communicate, upload, or disseminate via the Online Service any content that is :
Unlawful, illegal, or contrary to public order or public morals ;
Infringing the rights of third parties (image rights, privacy, intellectual property) ;
Defamatory, abusive, obscene, pornographic, or violent ;
Inciting hatred, discrimination, or violence ;
False, misleading, or likely to deceive ;
Constituting identity theft or impersonation ;
Containing personal data of third parties without their consent ;
Containing viruses or malicious programs .
6.4. Accuracy and lawfulness of User Content
The User warrants that the User Content they provide is accurate, complete, truthful, and does not infringe the rights of third parties.
The User warrants that they hold all necessary rights to the User Content they provide.
The User remains solely and fully responsible for the User Content they communicate, upload, or disseminate via the Online Service.
The Company does not exercise any prior control over User Content and cannot be held liable for its content.
6.5. Responsibility for generated documents
The User is solely responsible for the final content of the documents (curriculum vitae, cover letters) generated via the Features and transmitted to third parties (recruiters, employers).
It is the User’s responsibility to review, validate, and, where applicable, correct all Elements Generated by Artificial Intelligence Systems before any use or dissemination.
The User assumes full responsibility for the consequences of transmitting inaccurate, incomplete, or misleading documents to third parties.
6.6. Warranty and indemnification
The User warrants the Company against any claim, action, or proceeding brought by third parties and based on a breach of these T&Cs or third-party rights.
The User undertakes to fully indemnify the Company for all losses, damages, expenses, and costs (including legal and attorney’s fees) resulting from such claims.
ARTICLE 7 – LIMITS OF THE COMPANY’S LIABILITY
7.1. Best-efforts obligation
The Company undertakes to exercise all necessary care and diligence in providing a high-quality Online Service and Features.
However, the Company is bound only by a best-efforts obligation and not by an obligation of result with respect to the provision of the Online Service and the Features.
The Company does not guarantee in particular :
The perfect suitability of the Online Service and the Features for the User’s specific needs ;
The achievement of specific results (job interviews, recruitment, career advancement) ;
The total absence of errors, interruptions, or malfunctions.
7.2. Technical limitations and characteristics of the Internet
The User acknowledges being aware of the characteristics and inherent limitations of the Internet and digital technologies, including in particular :
Variable technical performance and fluctuating response times when consulting, querying, or transferring data ;
Risks of interruption, suspension, or unavailability of the service ;
Risks related to the security of communications and data transmissions ;
Risks of contamination by viruses or malicious programs despite the security measures implemented ;
The impossibility of guaranteeing the integrity of data transmitted over the Internet network.
The Company cannot be held liable for malfunctions related to the Internet network, the User’s equipment, or third-party services.
7.3. Liability relating to Artificial Intelligence Systems
The Artificial Intelligence Systems integrated into the Online Service are provided as drafting assistance and support tools.
The Company does not guarantee the accuracy, relevance, completeness, or suitability of the Elements Generated by the AIS for the User’s specific needs.
The Elements Generated may contain errors, inaccuracies, inappropriate wording, or outdated information.
It is imperative that the User verify, validate, and, where applicable, correct all Elements Generated prior to any use.
The Elements Generated do not, under any circumstances, constitute personalized professional advice (recruitment advice, legal advice, human resources advice).
The Company cannot be held liable for decisions made by the User on the basis of the Elements Generated.
7.4. Exclusion of indirect damages
The Company’s liability is strictly limited to direct, certain, and foreseeable damages.
Under no circumstances shall the Company be held liable for indirect damages suffered by the User, including in particular :
Loss of profits, revenue, savings, or business or professional opportunities ;
Loss, alteration, corruption, or destruction of data ;
Damage to image, harm to reputation, or loss of credit ;
Moral damage, loss of enjoyment, or loss of amenity ;
Damages resulting from loss of opportunity (in particular the opportunity to obtain employment).
7.5. Limitation of liability
In all cases, the total liability of the Company toward the Subscribed User, for all causes combined, shall not exceed the total amount actually paid by the Subscribed User to the Company during the twelve (12) months preceding the event giving rise to liability.
For non-subscribed Users, the Company’s liability is excluded to the fullest extent permitted by applicable law.
7.6. Reservation of mandatory legal provisions
The limitations of liability set out in this article do not apply in the event of fraud, gross negligence, or breach of an essential obligation attributable to the Company.
They also do not apply where mandatory statutory provisions prohibit their application.
ARTICLE 8 – MEASURES FOR SUSPENSION AND CLOSURE OF THE USER ACCOUNT
8.1. Detection of breaches
The Company implements reasonable means to prevent, detect, and sanction unlawful, fraudulent, or non-compliant uses in breach of these T&Cs.
The Company reserves the right to carry out checks and verifications to ensure Users’ compliance with the T&Cs.
8.2. Measures that may be taken
In the event of an established or suspected breach of these T&Cs by a User, the Company may, at its sole discretion and without prior notice or compensation :
Issue a formal warning to the User requesting that they cease the offending behavior ;
Temporarily suspend the User’s access to the Online Service or to certain Features ;
Terminate any ongoing Subscription and close the User Account definitively ;
Remove any content that is contrary to the T&Cs, the law, or third-party rights ;
Prevent any new registration by the User on the Online Service.
These measures may be applied cumulatively or alternatively, depending on the seriousness of the breach.
8.3. Adversarial procedure
Where possible and except in cases of urgency or serious breach, the Company will endeavor to inform the User prior to implementing suspension or closure measures.
The User may submit written observations to Customer Support.
The Company will review the User’s observations before making a final decision.
8.4. Consequences of closure
The closure of the User Account results in :
The immediate cessation of access to the Features ;
The permanent deletion of data and documents associated with the User Account, subject to statutory data retention obligations ;
The impossibility of recovering documents that were not previously downloaded.
The User is invited to download their documents prior to any closure of their User Account.
8.5. No refund
In the event of suspension or closure of the User Account due to a breach attributable to the User, no refund of amounts paid shall be granted.
8.6. Reservation of other remedies
Suspension or closure measures are implemented without prejudice to any damages and any other legal actions that the Company may bring against the User.
In the event of a criminal offense (fraud, identity theft, infringement of computer systems, etc.), the Company reserves the right to file a complaint and to seek civil damages.
ARTICLE 9 – PROTECTION OF PERSONAL DATA
9.1. Data controller
The company FEF COMPANY, in its capacity as data controller within the meaning of Regulation (EU) 2016/679 (GDPR) and French Law No. 78-17 of January 6, 1978 as amended (Data Protection Act), collects and processes personal data relating to Users in the context of providing the Online Service and the Features.
9.2. Applicable legal framework
The personal data processing operations implemented by the Company are carried out in accordance with:
Regulation (EU) 2016/679 of April 27, 2016 on the protection of personal data (« GDPR ») ;
French Law No. 78-17 of January 6, 1978 as amended relating to information technology, files, and civil liberties (« Data Protection Act »).
9.3. Purposes of processing
The personal data collected are processed for the following purposes:
Provision of the Online Service and the Features ;
Management of the User Account and the Subscription ;
Payment processing and invoicing ;
Improvement of the Online Service and the Features ;
Communication with Users and management of requests ;
Compliance with legal and regulatory obligations.
9.4. Users’ rights
The User has the following rights with respect to their personal data :
Right of access: obtain confirmation that their data is being processed and receive a copy thereof ;
Right to rectification: request the correction of inaccurate or incomplete data ;
Right to erasure: request the deletion of their data in the cases provided for by law ;
Right to restriction: request the restriction of processing in the cases provided for by law ;
Right to data portability: receive their data in a structured format and transmit it to a third party ;
Right to object: object to the processing of their data in certain cases ;
Right to withdraw consent: withdraw at any time their consent for processing based on such consent ;
Right to define post-mortem directives: define directives relating to the fate of their data after their death.
9.5. Exercise of rights
To exercise their rights, the User may :
Contact the Company’s Customer Support by email or by post ;
Use the data management features available in the User Account.
The User may be asked to provide proof of identity in the event of reasonable doubt.
9.6. Complaint with the supervisory authority
The User may lodge a complaint with the National Commission on Informatics and Liberties (CNIL), the French supervisory authority for personal data protection :
Website : www.cnil.fr
Address: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
9.7. Privacy Policy
Detailed information relating to the personal data processing operations implemented by the Company is presented in the Privacy Policy accessible on the Online Service.
The User is invited to carefully review the Privacy Policy.
ARTICLE 10 – COOKIE POLICY
10.1. Use of cookies
In the course of operating the Online Service, the Company and its partners may place cookies and other trackers on the User’s device.
A cookie is a small text file placed on the User’s device (computer, tablet, smartphone) when visiting a website.
10.2. Purposes of cookies
The cookies used on the Online Service may serve the following purposes:
Strictly necessary cookies: essential for the operation of the Online Service ;
Functional cookies: intended to improve the user experience ;
Analytical cookies: used to measure audience and improve the Online Service;
Advertising cookies: used to provide personalized advertisements.
10.3. Consent
In accordance with applicable regulations, the placement of cookies that are not strictly necessary is subject to the User’s prior consent.
The User may express their cookie preferences via the cookie preference center accessible on the Online Service
10.4. Detailed Cookie Policy
Detailed information relating to the cookies used on the Online Service is presented in the Cookie Policy accessible on the Online Service.
The User is invited to carefully review the Cookie Policy.
ARTICLE 11 – INTELLECTUAL PROPERTY
11.1. The Company’s intellectual property rights
The company FEF COMPANY is the exclusive holder of all intellectual property rights relating to the Online Service and the Features, including in particular:
The general architecture, ergonomics, design, and graphical interface of the Online Service ;
Source codes, software, algorithms, databases, and Artificial Intelligence Systems ;
Editorial content, texts, guides, advice, and documentary resources ;
Curriculum vitae and cover letter templates ;
Trademarks, logos, corporate names, and distinctive signs ;
Photographs, illustrations, images, and graphical elements.
These elements are protected by the French Intellectual Property Code and applicable international conventions.
11.2. No transfer of rights
These T&Cs do not entail any assignment, transfer, or license of intellectual property rights for the benefit of the User, except for the limited right of use provided for below.
Any other use not expressly authorized by these T&Cs is prohibited.
11.3. Limited right of use
The User is granted only a personal, non-exclusive, non-transferable, non-assignable, and revocable right of use of the Online Service and the Features.
This right of use is strictly limited to use of the Online Service in accordance with its intended purpose and these T&Cs.
This right of use is granted for the duration of the User’s use of the Online Service.
11.4. Prohibitions
Unless prior written authorization is obtained from the Company, the User agrees not to :
Reproduce, copy, or duplicate all or part of the Online Service or the Features ;
Represent, distribute, disseminate, or communicate to the public all or part of the Online Service ;
Modify, adapt, translate, arrange, or create derivative works ;
Extract, reuse, or exploit the databases ;
Disassemble, decompile, or carry out reverse engineering ;
Use the Company’s trademarks, logos, or distinctive signs.
11.5. Right of use of Generated Elements
The Elements Generated by the Artificial Intelligence Systems remain the property of the Company.
The Company grants the Subscribed User a personal, non-commercial right of use over the Generated Elements, for the purposes of their job search and application processes.
This right of use survives the end of the Subscription for documents actually generated and downloaded by the User during their Subscription
11.6. Ownership of User Content
The User retains ownership of their personal data and the factual information they provide via the Online Service.
The User grants the Company a non-exclusive, worldwide, royalty-free license, for the duration of use of the Online Service, allowing it to process the User Content for the purposes of providing the Features.
This license ends upon deletion of the User Content or closure of the User Account.
ARTICLE 12 – HYPERTEXT LINKS
12.1. Links to third-party sites
The Online Service may contain hyperlinks to third-party websites that are neither published nor controlled by the Company.
The presence of such links does not mean that the Company approves or recommends the content of these third-party sites.
The Company exercises no control over these third-party sites and disclaims all responsibility for their content, operation, or practices.
The User accesses these third-party sites at their own responsibility and is invited to review their terms of use and privacy policies.
12.2. Links to the Online Service
Any hyperlink to the Online Service requires the prior written authorization of the Company.
This authorization may be withdrawn at any time by the Company.
ARTICLE 13 – COMMUNICATIONS AND NOTIFICATIONS
13.1. Company communications
The Company may send the User communications relating to the Online Service, the Features, or these T&Cs by any appropriate means, including in particular:
By email to the address provided when creating the User Account;
By notification on the Online Service or the User Account;
By display on the Online Service.
13.2. User obligations
The User undertakes to :
Maintain a valid and functional email address ;
Regularly check messages sent by the Company ;
Update their contact details in the event of any change.
13.3. User communications
To contact the Company, the User may use the contact details indicated in Article 16 of these T&Cs.
ARTICLE 14 – SEVERABILITY AND ENTIRE AGREEMENT
14.1. Severability
If one or more provisions of these T&Cs are declared null, void, or unenforceable by a final court decision, the other provisions shall remain in full force and effect.
The Parties shall endeavor, insofar as possible, to replace the invalid provision with a valid provision reflecting their original intent.
14.2. Entire agreement
These T&Cs, together with the GTC where applicable, constitute the entire agreement between the Company and the User concerning the use of the Online Service.
They supersede and cancel any prior commitment, agreement, correspondence, or proposal, whether oral or written, having the same subject matter.
ARTICLE 15 – AMENDMENT OF THE T&Cs
15.1. Right of amendment
The Company reserves the right to amend these T&Cs at any time, in particular to adapt them to legal, regulatory, case-law, technical, or commercial developments.
15.2. User notification
Material amendments shall be brought to the attention of Users by any appropriate means (email, notification on the Online Service, etc.) within a reasonable timeframe prior to their entry into force.
Minor amendments (typographical corrections, clarifications) may be made without prior notice.
15.3. Entry into force
The amended T&Cs shall enter into force on the date indicated by the Company or, failing that, on the date of their publication on the Online Service.
15.4. Acceptance of amendments
Use of the Online Service after the entry into force of the amended T&Cs constitutes acceptance of such amendments.
The User who does not accept the amended T&Cs must cease using the Online Service and, where applicable, terminate their Subscription.
ARTICLE 16 – SUPPORT AND CONTACT
16.1. Customer Support
For any questions, requests for information, technical assistance, or complaints regarding the Online Service, the Features, or these T&Cs, the User may contact the Company’s Customer Support :
By email: [email protected]
Via the contact form: “Contact” or “Contact Us” section of the Online Service
By phone: +33948353440
By postal mail: FEF COMPANY, 1/3 rue d'Enghien 75010 Paris France
16.2. Frequently Asked Questions
The User is invited to consult this section before contacting Customer Support.
16.3. Response time
Customer Support endeavors to respond to any request as promptly as possible.
In the event of a complex request, an additional processing time may be required.
In the event of a complex request, an additional processing time may be required.
ARTICLE 17 – GOVERNING LAW AND JURISDICTION
17.1. Governing law
These T&Cs are governed by and construed in accordance with French law, without prejudice to mandatory consumer protection provisions applicable in the User’s State of habitual residence.
17.2. Language
These T&Cs are drafted in the French language.
In the event of translation into another language, only the French version shall prevail in the event of any discrepancy in interpretation.
17.3. Competent jurisdiction
Any dispute relating to the interpretation, validity, or performance of these T&Cs shall be submitted to the competent French courts.
However, a User having the status of a consumer may also bring the matter before the courts of the place of their domicile, in accordance with the applicable rules of territorial jurisdiction.
ARTICLE 18 – ALTERNATIVE DISPUTE RESOLUTION METHODS
18.1. Amicable settlement
In the event of a dispute relating to the Online Service, the Features, or these T&Cs, the User is invited to first contact the Company’s Customer Support in order to seek an amicable solution.
The Company undertakes to review any complaint in good faith and to provide a response as promptly as possible.
18.2. Consumer mediation
In accordance with Articles L.611-1 et seq. of the French Consumer Code, a User having the status of a consumer may, free of charge, have recourse to a consumer mediator for the purpose of amicably resolving the dispute with the Company.
The User may refer the matter to the mediator within one (1) year from the date of their written complaint to the Company, provided that no judicial proceedings have been initiated.
ARTICLE 19 – FINAL CLAUSES
19.1. Force majeure
The Company cannot be held liable for non-performance or late performance of its obligations in the event of a force majeure as defined in Article 1218 of the French Civil Code.
Cases considered as force majeure include, in particular: natural disasters, wars, acts of terrorism, strikes, pandemics, widespread electricity or telecommunications outages, governmental or administrative decisions, and cyberattacks.
The User will be informed of any case of force majeure as soon as possible.
19.2. Non-waiver
The fact that the Company does not invoke a provision of these Terms and Conditions at a given time shall not be construed as a waiver of the right to invoke the same provision at a later date.
19.3. Evidence
Electronic records maintained in the Company’s IT systems under reasonable security conditions shall be considered as evidence of communications, orders, and payments between the Parties.
19.4. Assignment
The User may not assign or transfer the rights and obligations arising from these Terms and Conditions without the prior written consent of the Company.
The Company may freely assign or transfer the rights and obligations arising from these Terms and Conditions to any third party, notably in the event of a merger, acquisition, or transfer of business.
19.5. Headings
The headings of the articles in these Terms and Conditions are inserted for convenience only and must not be used to interpret the Terms and Conditions.
19.6. Effective date
These Terms and Conditions come into effect upon their publication on the Online Service.
Last updated: 6 February , 2026